The IT meltdown that grounded thousands of British Airways passengers will cost the airline at least £80m, it has emerged.
Willie Walsh, chief executive of BA owner International Airlines Group, told investors its initial assessment of the gross cost "is in the order of £80m".
He promised to provide an update with more details when appropriate.
The chaos was triggered by an engineer who disconnected a power supply.
The major damage was caused by a surge when it was reconnected.
Speaking at IAG's annual meeting in Madridon Thursday, Mr Walsh apologised again for last month's chaos, describing it as a "dreadful experience".
About 75,000 passengers faced severe disruption when BA's system failed over the Bank Holiday weekend.
Mr Walsh said BA was "working hard to ensure that affected passengers are compensated as soon as possible".
He had previously announced an independent investigation "to learn from the experience".
During the outage, the GMB, a union which represents aviation workers, claimed the problems had been caused by BA making IT staff redundant and outsourcing the department last year.
Mr Walsh said on Thursday: "What we do know at this stage, however, is that this failure had absolutely nothing to do with changes to the way we resource our IT systems and services."
IAG chairman Antonio Vazquez said: "You can be reassured that we will do everything in our powers to avoid similar problems in the future and restore our customers' faith in British Airways."
BA was one of several airlines affected by a baggage system problem at Heathrow on Thursday morning.
Hundreds of passengers on flights operated by IAG-owned Iberia, as well as BA and American Airlines at terminals 3 and 5 had to fly out without their luggage.
Heathrow said the problem has now been fixed and apologised.
An Argentine football player has
caused outrage after admitting that he used a needle to hurt his rivals
during a cup match on Sunday.
Federico Allende, a defender for
lower-division club Sport Pacifico, bragged in a radio interview about
using the needle several times against strikers from top-division club
Estudiantes.
Mr Allende said that players had to be clever in order to win.
Pacifico's president Hector Moncada vowed to expel the player.
"We
are devastated. This incident has tarnished the team's good work. I
will expel him from the club," Mr Moncada told Clarín newspaper.
Pacifico won the match 3-2 and knocked out Estudiantes from the cup competition in a major upset.
The
players were received like heroes in the small western town of General
Alvear when they returned from Buenos Aires, where the match was played.
'He must hate me'
But the good atmosphere soon turned into bad news.
Allende
gave Cordoba's Vorterix Radio an interview on Tuesday in which he said
"you need to play dirty" to beat big clubs like Estudiantes de La Plata.
"We
knew that we had to play dirty against them and I kept piercing the
Estudiantes strikers with a needle," added the Pacifico defender.
"We
know that top division players don't like contact, they don't like if
we waste time or if we play dirty. So that was the way to do. Football
is like that. Football is for the clever," Allende told Vorterix Radio.
Colombian
striker Juan Otero said Allende jabbed him many times with a needle and
that he complained to the referee during the match.
"I completely nullified Otero. He must hate me," Allende said on the radio.
After hearing the interview, Otero described Allende as "as a nasty man".
Many people are unaccounted for, and loved ones have appealed on social media for information.
Jessica Urbano Ramirez
Jessica, aged 12, is believed to have become separated from her family when the blaze broke out.
Her
aunt Ana Ospina says they still haven't heard from her, but they have
been calling hospitals as they believe she may have been taken in for
treatment.
Actor Noel Clarke, who grew up in the area, is one of many social media users appealing for information on her whereabouts.
Mohamednur 'Mo' Tuccu
Mo Tuccu, a British national from Eritrea, was visiting friends or
family at the Grenfell tower with his wife Amalahmedin and
three-year-old daughter Amayah.
They had gone to break their Ramadan fast.
A
colleague at the Red PR consultancy - where he has worked as a security
guard for 10 years - said he was due to win an award for his service to
the company.
The company tweeted an appeal for news of his whereabouts earlier today.
Khadija Saye and Mary Mendy
Artist Khadija Saye, 24, is a 20th floor resident of Grenfell tower. Khadija had been filmed for a BBC documentary Labour MP David Lammy was one of the many appealing for information about her whereabouts. His wife is her employer and mentor. He tweeted: "If you have any information about Khadija Saye pls contact me. She is our dear friend, a beautiful soul and emerging artist." Khadija's mother Mary Mendy is also missing
Begum Family
One family from the 17th floor has five people missing. Husna Begum and
four other members of her family were last heard of at 03:00 BST.
Tony Disson
The family of 66-year-old retired lorry driver Tony Disson told the BBC he lived on the 22nd floor of Grenfell Tower.
Mr
Disson, who has lived in the property for eight years, phoned his son
at 03:30 BST and said he was being told to stay in his flat.
He has three sons, four grandchildren, and another on the way.
His family say they have been calling hospitals to locate his whereabouts and posted an urgent appeal for any information.
Mariem Elgwahry
Mariem Elgwahry, 27, is a marketing manager who is believed to have last spoken to someone at 02:30 BST. Her friend posted this picture with the message: "Seeking any information on our missing friend. She was on the 19th floor."
Ali Yawar Jafari
Ali Yawar Jafari.82, lived on the 11th floor of Grenfell Tower with his wife and daughter. His son Hamid says his father had a heart condition and had difficulty walking. His daughter Nadia was visiting on Tuesday evening, and when the fire broke out she got into the lift with him. But they separated on the 10th floor, and the family have not been able to contact him since. Mr Jafari has lived in the tower for 16 years. He is a father of six children and seven grandchildren.
Denis Murphy
The family of 56-year-old Denis Murphy say they last heard from him
in the early hours of Tuesday morning sometime between 01:30 and 02:00
BST. He called from his flat on the 14th floor and said he couldn't breathe because of the smoke. His family say they have not heard anything since and have been frantically contacting hospitals and care centres. By Rozina Sini and Chris Bell, BBC's UGC and Social News team
Egypt's parliament has given its
approval to a controversial plan to transfer sovereignty of two largely
uninhabited islands to Saudi Arabia.
The deal, to hand over the
Red Sea islands of Tiran and Sanafir, was agreed during a visit to Egypt
by Saudi King Salman in April 2016.
It sparked rare protests in Egypt, with the president accused of "selling" the islands in return for Saudi aid.
The deal has been subject to challenges in court over the past year.
But
parliament has insisted the issue lies in its jurisdiction. Final
approval is now needed from President Abdul Fattah al-Sisi.
Protesters
gathered outside the press union in Cairo as news of parliament's
approval became known. Several people, including some journalists, were
detained.
Mr Sisi said the islands had always belonged to Saudi
Arabia and that the Saudis had asked Egypt to station troops there in
1950 to protect them.
A court ruled in January that the government
had failed to provide evidence that the islands were originally Saudi,
although this ruling was overturned by another court a few months later.
Opponents
accuse Mr Sisi of violating the constitution and handing over the
islands to please Saudi Arabia which has backed him financially since he
led the military's overthrow of his elected Islamist predecessor,
Mohamed Morsi, in 2013.
Why the Red Sea islands matter
Sanafir and Tiran are islands that lie about 4km (2 nautical miles) apart in the Red Sea
Tiran sits at the mouth of the Gulf of
Aqaba, on a strategically important stretch of water called the Strait
of Tiran, used by Israel to access the Red Sea
The islands are uninhabited, apart from Egyptian military personnel and multinational peacekeepers
Egyptian troops have been stationed on the islands since 1950 at the request of Saudi Arabia
Israel captured the islands in 1956 and 1967, subsequently returning them to Egypt both times
Egyptian President Abdul Fattah
al-Sisi was criticised for "selling" Egyptian territory after deciding
in April 2016 to hand the islands to Saudi Arabia.
The
newspaper said the men had travelled to Washington to support the
Turkish president, but it was unclear if they had a formal connection to
his security detail.
Video footage showed men in suits charging past police to kick and punch protesters. Two other men have previously been charged.
Eleven people were hurt in the fracas, nine of whom needed hospital treatment.
The US complained to Turkey about the incident and confirmed that Turkish security guards were involved.
However,
the Turkish Embassy said protesters had provoked Turkish-Americans who
were there to greet the president, and they in turn responded in
self-defence.
After the horrendous fire that swept
Grenfell Tower in west London, it has emerged that notices in the block
instructed people to "stay put". Why is that advice given?
Fire action notices in the tower advised that unless the fire was in or affecting their flat, they should remain in their homes.
Guidance
issued to tenants in a newsletter said: "Our longstanding 'stay put
policy' stays in force unless you are told otherwise. This means that
(unless there is a fire in your flat or in the hallway outside your
flat) you should stay inside your flat."
This is fairly standard advice for people living in purpose-built blocks of flats
In their general advice, the London Fire Brigade says if a fire
breaks out in a block of flats, people living in the block - whose flats
are not affected by the smoke or fire - are "usually safer" staying in
their homes. Elfyn Edwards, a fire safety expert and former
firefighter, says the stay put policy is designed to stop residents in
flats unaffected by fire from unnecessarily evacuating the building and
blocking the stairways. The key factor is how a fire spreads. The
principles of fire safety in the UK are based on a fire being able to
be contained. Usually the way tower blocks are designed means a fire
breaking out in one flat should not spread throughout the rest of a
building. Each flat is designed to be separate and able to contain a fire. Latest updates as fire rips through tower block
But, Mr Edwards said, the Grenfell Tower blaze - because of the
speed at which the fire had engulfed the block - was unprecedented. Geoff
Wilkinson, a fire and building inspector, told the BBC that one of his
"major concerns" would be that smoke seems to have spread into escape
routes. He also said the system of fire alarms in tower blocks was not
exactly as might be assumed. "The way these buildings work isn't
for everyone to escape. With a single staircase, the intention is that
the fire is contained within the individual apartment. "So you
don't have to have everyone escaping all at one point. What will happen
is the fire service will arrive, they'll take command of it, and they
will make a decision as to which floors should evacuate." Fire safety expert Graham Fieldhouse said a "stay put policy" did not mean residents must remain in all situations. "There are questions about the stay put policy and people's understanding of the policy," he said. "If you're affected by fire or smoke, get out." As an example, guidance issued by Harlow council, in Essex, says: "If you are in doubt - get out." Image copyrightPA
The Local Government Association, which represents councils,
reiterates that message in its 2012 guidance, which says a stay put
policy does not imply those who wish to leave a building should be
prevented from doing so if they feel "threatened". One resident
of Grenfell Tower, Michael Paramasivan, said that he had been told in
the case of fire he must stay in his flat - advice he ignored. "If we had stayed in that flat, we would have perished," he said. This is not the first time the advice to stay put has been called into question. In 2009, six people died after a fire broke out in Lakanal House, a tower block in Camberwell, south-east London. But,
in a report following the 2009 tragedy, the chief fire and rescue
adviser, Sir Ken Knight, said the spread of that fire had been unusual. He said a full understanding of how it had spread was needed to make sure the "stay put" principle was still sound. Along with many others, that question may now be asked again.
President Trump described the attack as a "very, very brutal assault".
"We
may have our differences, but we do well in times like these to
remember that everyone who serves in our nation's capital is here
because, above all, they love our country," he added.
He also called Mr Scalise - who was shot in the hip and is in a critical condition after surgery - a "patriot and a fighter".
What we know about suspect
James T Hodgkinson is a 66-year-old man from Belleville, Illinois
His wife told ABC News he moved to Virginia two months ago
His Facebook account shows anti-Republican and anti-Trump rhetoric
He volunteered on the campaign of former Democratic presidential candidate Bernie Sanders
He had a string of criminal convictions, including traffic violations and allegations of violence
The
lawmakers were practising for the annual congressional ballgame that
organisers vowed would go ahead as planned on Thursday at Nationals
Park, home of Major League Baseball team the Washington Nationals.
Alexandria
police said the FBI was taking over the investigation into the
shooting, which began shortly after 07:00 (11:00 GMT) on Wednesday
morning at Eugene Simpson Stadium Park.
Sitting ducks'
As
well as Mr Scalise, two police officers, Krystal Griner and David
Bailey, lobbyist Matt Mika and Zack Barth, a congressional aide for
Texas lawmaker Roger Williams, were injured.
Mr Barth, a former
staffer for two Republican congressmen, was shot in the chest, according
to witness Arizona Senator Jeff Flake.
Mr Flake told reporters he was at bat during the shooting and the victims were "sitting ducks".
Senator
Mike Lee, a Utah Republican, said someone at the baseball field had
used a belt as a tourniquet on Mr Scalise, who is the number three House
Republican.
Kentucky Senator Rand Paul told Fox News: "I do believe without the Capitol Hill police it would have been a massacre.
"We had no defence at all. The field was basically a killing field."
He said they were lucky that Mr Scalise was present because he has a security detail owing to his congressional seniority.
Mo
Brooks, an Alabama Republican, told CNN he was on third base during the
baseball game when he saw Mr Scalise, who was on second base, shot.
He said Mr Scalise had a bullet hole in his leg, but was saying: "I'm OK, I'm OK."
Mr Brooks said everyone on the field scattered as 50 to 100 shots were fired.
He said a gunfight had ensued between the shooter and the congressmen's police security detail, who were armed with pistols.
Mr
Brooks, who took refuge behind a batting cage, said the gunman was
armed with a rifle and was "blasting away" from behind the dugout.
Mr
Brooks said congressmen Chuck Fleischmann, of Tennessee, Ron DeSantis,
of Florida, and Jeff Duncan, of South Carolina, were among 15-25 other
lawmakers at the game.
Asked by a CNN host if the attack was deliberate, Mr Brooks replied: "Well, it sure as heck wasn't an accident!
He was going after elected officials, congressmen."
Mr Brooks continued: "The only weapon I had was a baseball bat and that's not the kind of fight you want to engage in."
Ohio congressman Brad Wenstrup, who served in Iraq as a combat surgeon from 2005-06, provided medical care at the scene.
He said the attack had lasted for at least 10 minutes, adding: "He had a lot of ammo."
Alexandria Police Chief Michael Brown said his officers had responded and engaged the shooter within three minutes.
The
last member of Congress to be targeted by a gunman was Democrat
Gabrielle Giffords, who was shot in the head as she met constituents in
Tucson, Arizona, in January 2011. She survived, but six others died in
that incident. Image copyrightReutersImage caption
House Majority Whip Steve Scalise was elected to Congress in 2008
Ms Giffords said in a statement: "This shooting is an attack on all who serve and on all who participate in our democracy."
The
top Republican in the House of Representatives, Speaker Paul Ryan, was
applauded on the chamber floor as he said: "We are united... an attack
on one of us is an attack on all of us." BBC NEWS
